Yantra Communications, Media and Energy Solutions
Communications Service Providers (CSPs) struggle with an increasingly complex order fulfillment environment. With the rapid introduction of new products and bundled offerings, order fulfillment requires extensive coordination across various participants in the supply network. From service and installation, to activation and externally fulfilled products, the process of fulfilling bundled orders can easily overwhelm the legacy systems that CSPs have depended on for decades.
Yantra offers CSPs with a unique solution to manage complex order fulfillment. Predefined fulfillment templates can be leveraged to roll out new product offerings quickly, while reducing product launch costs. Yantra's Services-Oriented Architecture provides a robust technology platform that allows CSPs to enhance the capabilities of current systems, as well as migrate these systems to a more modern architecture. With Yantra, CSPs can implement customer-facing initiatives such as "Customer of One" or self-service portals by simplifying the complicated back-office operating support systems (OSS) environment and realize a lower total cost of ownership.
The Yantra CME Solution Suite includes:
Enable better promising and processing of orders across various order capture channels.
Orchestrate fulfillment processes and automate exception handling.
