Distributed Order Management

Yantra Distributed Order Management enables your company to effectively manage the lifecycle of a customer order across the extended supply chain.

Yantra's Distributed Order Management solution helps to drive profitable sales growth by successfully managing order fulfillment across the extended supply chain -- providing synchronization and control of all internal and external processes tied to order fulfillment. It provides the capability to manage orders from multiple channels and coordinate fulfillment across multiple inventory locations, suppliers, partners and business units. With Yantra Distributed Order Management, you can dramatically improve supply chain efficiency, present a single face to customers and adapt to ongoing business evolutions. It makes the increasingly complex fulfillment process transparent and enables your company to harness its full growth potential while driving down supply chain costs.

Yantra's flexible, easily configurable process models for order management and fulfillment automate the manual processes often associated with managing orders in an extended supply chain. Yantra Distributed Order Management addresses the entire order process from order capture to settlement. Each order line easily follows a unique process based upon any order-related attribute or business rule. It automatically creates and tracks any processes that result from, or depend upon, the original customer order. Yantra Distributed Order Management dramatically reduces order fulfillment costs and significantly improves the quality of customer service.

It resolves the challenges of complex, distributed fulfillment of discrete customer demand, such as quotes, orders, replenish requests, etc. It encompasses all demand-triggered processes across the extended supply chain, such as drop shipping, procure-to-order, delivery and services. Yantra's Distributed Order Management enables flexible execution of the customer fulfillment lifecycle from quote and capture to source and fulfill to returns and settlement.

Key Capabilities

• Order aggregation and global sourcing - Leverage a multi-channel order repository for single source of information, and globally schedule and source orders based upon key business requirements.
• Execute beyond the four walls - Model role-based relationships in the supply chain and coordinate fulfillment activity across all external participants.
• Flexibly control fulfillment activities - Enable customized, line-level order fulfillment based upon any order-related attribute or condition, and adapt to dynamic variations in process.
• Granular management of complex fulfillment - Automatically create and track any order, resulting from the original customer request and manage all associated dependencies.

Business Benefits

• Reduce Operating Costs - Eliminate manual processes, reduce error rates and exceptions, and efficiently execute distributed order fulfillment.
• Drive Higher Revenue - Scale to meet growth objectives, and improve ability to reach new customers and offer complementary products and services.
• Improve Order Fill Rates - Leverage rules-based sourcing, flexible fulfillment and event management to improve performance.
• Increase Customer Satisfaction - Provide customers with reliable order commitments, increased fulfillment options and real-time order status.